DigiCombos (DigiCombos.com), sells cameras and accessories online through sites like Shopzilla, PriceGrabber, etc. DigiCombos’ prices are excellent, but their reputation is very sketchy.
Numerous customers have posted tales of strange business practices at DigiCombos. For example, several people have reported placing online orders with DigiCombos and then getting phone calls shortly after trying to get the shoppers to add overpriced items to their orders. Often, the DigiCombos salesperson, will call an Internet shopper at home and inform the shopper that their camera is being shipped with a lousy battery. The salesperson then tries to upsell the shopper to a much more expensive and significantly overpriced battery.
Other DigiCombos customers have complained that the retailer sold them gray market merchandise, omitted items from orders, and swapped out items with items of lesser value. For example, customers are alleging DigiCombos shipped them a foreign model of a camera, used merchandise, or failed to ship all included items.
One customer claims that when the salesperson called and tried to sell additional items, he/she attempted to cancel the order. The salesperson hung up. This apparently happed to the same person twice.
One customer/commentator even suggested that DigiCombos is manipulating their online customer ratings, by making fake positive posts under suspicious identities. One customer reported that, after complaining about his order, DigiCombos agreed to resolve his problem under the condition that he give DigiCombos the high customer rating possible.
What is going here? If these accusations are true, they are very serious. If you have had experiences with DigiCombos, please post the details here. If DigiCombos is really this awful, everyone needs to know.
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